Mission, Vision, Values

We do more than just supply forklift attachments

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Whether you work within the construction, manufacturing, retail, wholesale, logistics or waste handling sector, or are a trade reseller, we can provide you with the forklift attachments you need.

We pride ourselves on our ability to provide you with the products you need, when you need them. But we’re more than just a forklift supplier. We take the time to get to know your business and your needs so that we can effectively solve your handling problems and add value to your business.

Our vision is to become your number-one port of call when you’ve got a materials handling problem. From standard to bespoke forklift attachments and forks, to bespoke solutions, we’re confident that we can help.

Why choose us?

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✔ We’ve got stock ready to go

✔ We respond quickly

✔ We listen to our customers

✔ We are problem solvers

✔ We build once and build well

✔ We create bespoke solutions

✔ Sustainable and compliant processes

✔ 30 years of expertise

Our values

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Honesty

We’re open and fair with each other and our customers. This transparent approach applies to everything we do and everything we say we’re going to do. In short, we’re honest. We do ‘what it says on the tin’ and our customers know that we do too.

Respect

We respect each other and we respect our customers. We’re firm believers in treating people how you would want to be treated. We value and appreciate our customers and our individual team members, and we strive to remember and show this every single day.

Responsibility

Our honest approach means we’re fully responsible for our actions and their consequences. Everybody at Invicta is accountable for delivering their best possible work, from start to finish. Additionally, we’re continuously looking for ways to help improve our already industry-leading products and services.

Quality

Quality runs through our veins; it’s why we’re the market leader and we’re able to provide all of our customers with ‘the Invicta Difference’. All of our products are robust, of the highest standards and built to last. Our services are outstanding and underpinned by the highest levels of customer service.

Teamwork

We’re all exceptional team players who pull together to solve our customers’ problems and nurture and support each other so that we can achieve our goals. Working together is what’s enabled us to be market leaders for so long, and it helps us continue to be the best we can going forward.

Customer service

Our high level of customer service is integral to ‘the Invicta Difference’. We value our customers and want to form strong relationships with them to help us provide them with the best possible service, every day. We’re dedicated to exceeding their expectations and providing a seamless experience; from the moment they first contact us, through to delivery and aftercare.

Read about stock holding capabilities

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Unlike many providers within the industry we manufacture our range to stock, meaning that we can be very responsive to your requirements and minimise the downtime of your trucks. Our customers stick with us, because the knock-on commercial impact of this on their business is huge.

Stock holding
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